Refund policy

All sales are final. Due to the nature of our beauty products, we do not accept returns or exchanges.

However, if you received the wrong item or your order was damaged due to an error on our end, please contact us within 48 hours of delivery at dollhousebeautyfactory@outlook.com with a photo of the issue. We'll make it right.

We are not responsible for damage that occurs after the order has been shipped.